Delivery Information

Delivery Options and Charges

We offer the following delivery options for orders placed on our website:

  1. Standard Delivery:
    • Delivery Time: 3-5 working days
    • Cost: £3.95
    • Free for orders over £40
  2. Express Delivery:
    • Delivery Time: 1-2 working days
    • Cost: £6.95
  3. Next Day Delivery:
    • Delivery Time: Next working day (orders must be placed before 1 pm)
    • Cost: £8.95

Delivery Process

  1. Order Processing:
    Orders are processed and dispatched within 1-2 working days from the date of order placement. You will receive an email confirmation once your order has been dispatched.
  2. Tracking:
    Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track your order on the courier’s website.
  3. Delivery Times:
    Delivery times are estimated and may vary depending on the destination and any external factors beyond our control.

International Delivery

Currently, we do not offer international delivery. We only deliver within the United Kingdom.

Delivery Issues

  1. Delayed or Lost Orders:
    If your order has not arrived within the expected delivery time, please contact us at info@prescribeme.co.uk with your order number, and we will investigate the issue.
  2. Damaged or Incorrect Orders:
    If your order arrives damaged or you receive an incorrect item, please contact us at info@prescribeme.co.uk within 48 hours of receiving your order. We will arrange for a replacement or refund as necessary.

Returns and Refunds

For information on returns and refunds, please refer to our Returns Policy.

Contact Us

If you have any questions about our delivery options or need assistance with your order, please contact us at info@prescribeme.co.uk.

Registered & Regulated By

1 (1)

Superior Health Solutions Ltd is the entity resposible for the prescribing service of PrecribeMe. This service is clinically led and regulated by Care Quality Commission.

2 (2)

The GPhC is the official body that regulates all pharmacists in the UK. They ensure that we prioritise your safety and meet the highest standards.